Privacy Policy

1. Who We Are

Halcourt is a legal services firm based in Kuala Lumpur, Malaysia. Our registered office is located at 56 Jalan Imbi, 55100 Kuala Lumpur, Malaysia. We are the data user in respect of personal data collected through this website and through the course of providing legal services.

You may contact us regarding any data protection matters at:

• Email: [email protected]
• Telephone: +60 3-4179 6382
• Address: 56 Jalan Imbi, 55100 Kuala Lumpur, Malaysia

2. Personal Data We Collect

We may collect the following categories of personal data from you:

Contact and Identity Information

• Full name
• Email address
• Telephone number
• Postal address

Communications Data

• Messages and correspondence submitted through our website contact form
• Records of email exchanges and telephone calls made in connection with enquiries

Technical and Usage Data

• IP address and approximate geographic location
• Browser type and version
• Pages visited and duration of visit
• Referring website or source
• Device type and operating system

Matter-Related Information

Where you engage Halcourt for legal services, we may collect additional personal and professionally sensitive information as required to advise on and conduct your matter. This is subject to our separate client engagement terms and our professional obligations of confidentiality.

3. How We Collect Your Data

We collect personal data through the following means:

• When you complete and submit the contact form on our website
• When you contact us by telephone or email
• During the course of providing legal services to you as a client
• Automatically through cookies and similar tracking technologies when you browse our website (see Section 9 below)

4. How We Use Your Data

We process personal data for the following purposes:

• To respond to enquiries submitted through our website or by other means
• To assess whether and how we are able to assist with a legal matter
• To perform and manage the provision of legal services where you engage us
• To communicate with you about your matter, our services, or administrative matters
• To comply with our legal, regulatory, and professional obligations
• To improve the performance and usability of our website (using anonymised or aggregated data where possible)

We process your personal data on the following legal bases under the PDPA: with your consent; in connection with a contract to which you are a party; and where necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

5. Disclosure of Your Data

We do not sell or trade your personal data to third parties. We may share your personal data in the following circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating our website or managing our practice, such as IT and hosting providers. These parties are required to process data only on our instructions and to maintain appropriate security measures.
• Professional network: Where your matter requires the involvement of barristers, translators, or other legal or professional parties, we may share relevant information with your knowledge and agreement.
• Legal and regulatory obligations: We may disclose data where required to do so by law, court order, or regulatory authority, including the Malaysian Bar Council.
• Analytics providers: Anonymised or aggregated website usage data may be shared with analytics platforms to help us understand site performance.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following considerations:

• Enquiry data submitted through our contact form is retained for up to 12 months if it does not result in a client engagement.
• Client matter files are retained for a minimum of seven years following the conclusion of the matter, in accordance with standard legal practice requirements.
• Website usage and analytics data is retained in accordance with the applicable platform's data retention settings, typically not exceeding 26 months.

When data is no longer required, it is deleted or anonymised securely.

7. Security of Your Data

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure email communications, access controls, and regular review of our data handling practices.

Please note that the transmission of data over the internet cannot be entirely without risk. If you have concerns about sharing sensitive information via our website form, you are welcome to contact us by telephone instead.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in respect of your personal data:

• Right of access: You may request confirmation of whether we hold personal data about you and, if so, a copy of that data.
• Right to correct: You may request that we correct personal data that is inaccurate, incomplete, misleading, or not up to date.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out prior to withdrawal.
• Right to limit processing: In certain circumstances, you may request that we cease processing your data other than for storage purposes.

To exercise any of these rights, please contact us using the details provided in Section 12. We will endeavour to respond to requests within 21 days in accordance with the PDPA.

9. Cookies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details of the cookies we use, their purposes, and how you can manage your preferences.

10. Links to Third-Party Websites

Our website may contain links to third-party websites for reference or convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page will be updated accordingly. Where changes are material, we will take reasonable steps to draw them to your attention. Continued use of our website following an update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we have handled your personal data, please contact us:

• Email: [email protected]
• Telephone: +60 3-4179 6382
• Post: 56 Jalan Imbi, 55100 Kuala Lumpur, Malaysia

If you are not satisfied with our response, you have the right to refer your complaint to the Department of Personal Data Protection Malaysia (Jabatan Perlindungan Data Peribadi).